Discover your future at The Trade Hotel Milwaukee, an Autograph Collection Hotel now hiring a Hotel General Manager.

Why You’ll Love Working with Us

As the Official Hotel of Deer District, The Trade Hotel is located in the bustling heart of downtown, adjacent to Fiserv Forum. Situated courtside in Cream City’s dynamic hub of sports, culture, and entertainment, The Trade offers 207 luxurious rooms and suites plus destination dining with a rooftop restaurant and lounge boasting stunning city views.

Our achievements include:

Hotel Opening of the Year 2023
Development Excellence Award 2024
AAA Four Diamond Hotel 2024
WRMCA Concrete Design Decorative Commercial Award 2024

About the Role
We are looking for talented people who will celebrate the fabric of our city and take pride in providing amazing guest service. Showing our guests and visitors an authentic Milwaukee experience, one that merges modern style and sophisticated comfort with pure Wisconsin hospitality.

Key Responsibilities

Leadership & Team Development:
- Lead, mentor, and inspire a dynamic team of guest service professionals.
- Provide consistent coaching and feedback to help team members grow and succeed.
Operational Excellence:
- Plan, develop, coordinate, and implement the day-to-day operations of the property
- Ensure seamless collaboration with other departments to uphold the guest experience and drive operational efficiency.
- Craft the budget for the property to include sales, marketing, operations and a strategic revenue management plan.
Food & Beverage:
- Work with on-property Food & Beverage Outlets to enhance their overall performance and profitability.
- Maintains product and service quality standards by implementing policies and procedures
Community Engagement:
- Maintains personal contact with guests, clients and community organizations.
- Professionally represent NCG Hospitality interests to the Milwaukee business and public communities.
- Help foster and grow the relationship between NCG Hospitality, the Milwaukee Bucks and Fiserv Forum.

We are proud to foster a fun and inclusive atmosphere for our ambitious Team Members to flourish while they choose their adventure. Our success at NCG Hospitality stems from our Team Members who are committed to delivering extraordinary experiences for all guests, while upholding our Core Values: Growth, Fun, Trust, and Responsibility. In return, we offer our Team Members the following benefits, incentives and more.

Core Benefits:
- Paid Sick Time
- Paid time off and Personal Days
- Paid volunteer hours → Earn money for community service!
- Flexible schedules

Team Member Travel Perks:
- Worldwide hotel stays starting at forty-nine dollars per night
- Rate based on availability and property brand
- Free night stays at NCG Hospitality hotels

Professional Development:
- Dedicated training and development with opportunities for growth

- Educational and professional certification assistance

Health and Wellness:
- Health, Dental and Vision plans
- Virtual telehealth services
- Team Member Assistance Program with mental health resources
- TeleDoc confidential counseling
- Health and fitness monthly reimbursement program

Financial:
- 401(k) retirement plan
- 100% match on the first 3% and 50% match on the next 2% of team member contributions
- Same day pay option
- Health Savings Account
- Bonus programs

What We Are Looking For

College degree or at least five years of related work experience in business management, hospitality or related field
Previous experience as General Manager of a focused service hotel is preferred
Previous experience in Food & Beverage roles like Chef, Director of F&B, Food & Beverage Manager is preferred
Strong leadership qualities
Strong interpersonal, relationship building and communication skills
Strong attention to detail and organized
Ability to work effectively and efficiently in a fast-paced setting
Reliability and honesty

Who is NCG Hospitality®?
We are a leader in the ownership, development, and operations of premier hospitality properties. Established over 45 years ago, NCG Hospitality has evolved into a successful third-generation, family-owned business. We proudly own and operate over 30 properties across multiple states including Hilton and Marriott hotels, restaurants, and a conference center. We explore the limitless possibilities of the hospitality industry, grounded in our four core values of Growth, Fun, Trust, and Responsibility.

The Trade Hotel is owned and operated by NCG Hospitality

NCG Hospitality is an Equal Opportunity Employer.

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Why work at NCG Hospitality? Here are the top 4 reasons to work at NCG Hospitality:

Mission and Core Value: At NCG Hospitality, we strive to be the best and offer you the best career.

Rewarding opportunities for your career with several locations and positions to choose from.

There is always time for fun: We celebrate our Team Members and reward their successes.

Perks: Enjoy discounted Hilton and Marriott hotel stays, a flexible work schedule, paid volunteer hours, and so much more!