Restaurant Supervisor
Full Time • The Trade Hotel Milwaukee
Discover your future at The Trade Hotel Milwaukee, now hiring a Restaurant Supervisor!
Why You’ll Love Working with Us
As the Official Hotel of Deer District, The Trade Hotel is located in the bustling heart of downtown, adjacent to Fiserv Forum. Situated courtside in Cream City’s dynamic hub of sports, culture, and entertainment, The Trade offers 207 luxurious rooms and suites plus destination dining with a rooftop restaurant and lounge boasting stunning city views.
Our achievements include:
Hotel Opening of the Year 2023
Development Excellence Award 2024
AAA Four Diamond Hotel 2024
WRMCA Concrete Design Decorative Commercial Award 2024
About the Role
About the Role
We are looking for talented people who will celebrate the fabric of our city and take pride in providing amazing guest service. Showing our guests and visitors an authentic Milwaukee experience, one that merges modern style and sophisticated comfort with pure Wisconsin hospitality.
• Oversees the day-to-day operational activities of the food & beverage outlets
• Maintain personal contact with in-house guests and clients to ensure guest loyalty
• Supervise food & beverage staff including assisting in recruitment & selection, training & development, scheduling and other employee relations' issues.
• Is trained and able to perform any food & beverage front of house position at the property.
• Maintain food & beverage product and service quality standards by ensuring policies and procedures are executed shift to shift.
• Ensure all food & beverage reporting is completed in a timely fashion.
• Oversees the day-to-day operational activities of the food & beverage outlets
• Maintain personal contact with in-house guests and clients to ensure guest loyalty
• Supervise food & beverage staff including assisting in recruitment & selection, training & development, scheduling and other employee relations' issues.
• Is trained and able to perform any food & beverage front of house position at the property.
• Maintain food & beverage product and service quality standards by ensuring policies and procedures are executed shift to shift.
• Ensure all food & beverage reporting is completed in a timely fashion.
** Starting wage for this position is $21.00 per hour but final wage will be based on experience**
The The Trade Hotel Milwaukee is managed by NCG Hospitality, a USA Today Top Workplace winner 2025 family-owned property management company with over 45 years of proven success. We invest in you and your career development, providing tools, resources, and mentorship to help you succeed. Here is what we offer our team members:
Professional Development:
- Dedicated training and development with opportunities for growth
- Educational and professional certification assistance
Team Member Travel Perks:
- Worldwide hotel stays starting at forty-nine dollars per night
- Rate based on availability and property brand
- Free night stays at NCG Hospitality hotels
Core Benefits:
- Paid Sick Time
- Paid time off and anniversary day off with pay
- Paid volunteer hours → Earn money for community service!
- Flexible schedules
Health and Wellness:
- Health, Dental and Vision plans
- Virtual telehealth services
- Team Member Assistance Program with mental health resources
- TeleDoc confidential counseling
- Health and fitness monthly reimbursement program
Financial:
- 401(k) retirement plan
- 100% match on the first 3% and 50% match on the next 2% of team member contributions
- Same day pay
- Catch Of The Day Program → Earn money for helping other team members and guests!
- Everyone Sells → Earn money for bringing in business to our properties!
- Referral program for team members
How do I make an impact on my team?
Our friendly and attentive Restaurant Supervisor helps provide exceptional guest service and customer care in our restaurant and/or during event functions hosted by the property.
• Is trained and able to perform any food & beverage front of house position at the property.
• Maintain food & beverage product and service quality standards by ensuring policies and procedures are executed shift to shift.
• Ensure all food & beverage reporting is completed in a timely fashion.
• Is trained and able to perform any food & beverage front of house position at the property.
• Maintain food & beverage product and service quality standards by ensuring policies and procedures are executed shift to shift.
• Ensure all food & beverage reporting is completed in a timely fashion.
What We Are Looking For
- Willingness to openly embrace and actively demonstrate the company's Vision, Mission, Values, Culture, and Operating Philosophy
- 3+ years of food & beverage experience.
- Strong interpersonal, relationship building and communication skills
- Strong attention to detail and organized
- Ability to handle pressure with poise and finesse.
- Ability to work effectively and efficiently in a fast-paced setting
- Reliability and honesty
Who is NCG Hospitality®?
We are a leader in the ownership, development, and operations of premier hospitality properties. Established over 45 years ago, NCG Hospitality has evolved into a successful third-generation, family-owned business. We proudly own and operate over 30 properties across multiple states including Hilton and Marriott hotels, restaurants, and a conference center. We explore the limitless possibilities of the hospitality industry, grounded in our four core values of Growth, Fun, Trust, and Responsibility.
We are a leader in the ownership, development, and operations of premier hospitality properties. Established over 45 years ago, NCG Hospitality has evolved into a successful third-generation, family-owned business. We proudly own and operate over 30 properties across multiple states including Hilton and Marriott hotels, restaurants, and a conference center. We explore the limitless possibilities of the hospitality industry, grounded in our four core values of Growth, Fun, Trust, and Responsibility.
The Trade Hotel is owned and operated by NCG Hospitality, a USA Today Top Workplace Winner 2025
NCG Hospitality is an Equal Opportunity Employer.
Compensation: $21.00 per hour
(if you already have a resume on Indeed)
Or apply here.
Mission and Core Value: At NCG Hospitality, we strive to be the best and offer you the best career.
Rewarding opportunities for your career with several locations and positions to choose from.
There is always time for fun: We celebrate our Team Members and reward their successes.
Perks: Enjoy discounted Hilton and Marriott hotel stays, a flexible work schedule, paid volunteer hours, and so much more!