Join our team, a 2025 USA Today Top Workplace Winner!

Now hiring a Hotel Assistant General Manager at the Moxy Omaha Downtown.

Why You’ll Love Working with Us
The Moxy Omaha Downtown is managed by NCG Hospitality, an award winning, family-owned third generation business and leader in the ownership, development, and operations of over 30 premier hospitality properties. We foster genuine customer engagement and a positive, team-oriented work culture where your contributions are valued and celebrated. We invest in you and your career development, providing tools, resources, and mentorship to help you succeed.

How You’ll Make An Impact
Lead front office operations with a focus on exceptional guest service, team development, and operational efficiency to drive loyalty and revenue.

Guest Experience & Team Leadership

Provide exceptional guest service while setting high service standards for the Front Desk team to follow
Maintain regular contact with in-house guests and community clients to foster loyalty and satisfaction
Supervise team, including hiring, training, scheduling, and performance management

Operational Excellence

Cultivate a supportive, inclusive, and engaging work environment where team members can thrive
Ensure the safety of guests and team members by upholding all safety procedures and standards
Support service quality by addressing guest concerns and initiating prompt, effective solutions

Financial & Front Office Administration

Maximize revenue and occupancy through accurate room sales, upselling, and future reservation practices
Assist with accounting functions including billing, reporting, and financial reconciliation
Monitor and support procedures related to inventory, key control, and monetary handling

What does success look like in this role?

Three years of related work experience in hotels
At least two years in a hospitality management position
Strong organizational skills and attention to detail
Ability to handle pressure with poise and finesse
Strong leadership and a professional image
Strong customer service skills to include problem-solving and complaint resolution
Ability to work in a fast-paced setting

What Will You Get At NCG Hospitality?
We take great pride in the inclusive environment we’ve created attributing to our award-winning status, all while staying true to our core values of Growth, Fun, Trust, and Responsibility. An experience in which team members at every level are fully engaged and can see the relationship between their job responsibilities and the overall success of the Moxy Omaha Downtown.

Career Development

Personalized career pathing and skill development
Leadership and mentorship programs
Educational and certification reimbursement

Team Member Perks

Worldwide hotel discounts and free stays at NCG Hospitality managed hotels
Catch of the Day – earn bonuses for going above and beyond to support team and guests
Everyone Sells – earn cash for bringing in business to our properties
Paid Volunteer hours – Earn money for community service

Health & Wellness Benefits

Medical, dental, and vision plans
Paid sick time and Paid Time Off
Virtual telehealth access and employee assistance resources
Monthly health and fitness reimbursement programs

Financial Support

Same-day pay options
Referral bonus – earn cash for bringing great team members
401(k) retirement plan with 100% match on the first 3% and 50% match on the next 2%
Health Savings Account

Ready To Grow With Us?

Visit ncghospitality.com to explore all current openings and view this short video on Who Is NCG Hospitality.

NCG Hospitality is an Equal Opportunity Employer.

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#whyNCG

Why work at NCG Hospitality? Here are the top 4 reasons to work at NCG Hospitality:

Mission and Core Value: At NCG Hospitality, we strive to be the best and offer you the best career.

Rewarding opportunities for your career with several locations and positions to choose from.

There is always time for fun: We celebrate our Team Members and reward their successes.

Perks: Enjoy discounted Hilton and Marriott hotel stays, a flexible work schedule, paid volunteer hours, and so much more!