Join our team, a 2026 USA Today Top Workplace Winner!

At NCG Hospitality, we believe great hotels start with great people. As a 2026 Top Workplace in Hospitality Winner, we are proud of the culture we've built and the talented team members who make our success possible.

Now hiring an energetic Hotel Assistant General Manager to join NCG Hospitality, a fast-growing and award-winning hospitality and real estate company.

How You’ll Make An Impact
Lead front office operations with a focus on exceptional guest service, team development, and operational efficiency to drive loyalty and revenue.

Guest Experience & Team Leadership

Provide exceptional guest service while setting high service standards for the Front Desk team to follow
Maintain regular contact with in-house guests and community clients to foster loyalty and satisfaction
Supervise team, including hiring, training, scheduling, and performance management

Operational Excellence

Cultivate a supportive, inclusive, and engaging work environment where team members can thrive
Ensure the safety of guests and team members by upholding all safety procedures and standards
Support service quality by addressing guest concerns and initiating prompt, effective solutions

Financial & Front Office Administration

Maximize revenue and occupancy through accurate room sales, upselling, and future reservation practices
Assist with accounting functions including billing, reporting, and financial reconciliation
Monitor and support procedures related to inventory, key control, and monetary handling

To be successful in this role, you'll bring:

Three years of related work experience in hotels
At least two years in a hospitality management position
Strong organizational skills and attention to detail
Ability to handle pressure with poise and finesse
Strong leadership and a professional image
Strong customer service skills to include problem-solving and complaint resolution
Ability to work in a fast-paced setting

Why You'll Love Working Here

Career Growth

Personalized career development and advancement opportunities
Leadership training, mentorship, and educational assistance
Opportunities to grow across 35 hotels and our Corporate Office

Team Member Perks

Worldwide hotel discounts and complimentary stays at NCG Hospitality-managed hotels
Referral and incentive programs to earn additional rewards
Paid Volunteer Hours, recognition programs, and appreciation events

Health & Wellness

Medical, dental, and vision coverage
Paid Time Off, Paid Sick Time, and Employee Assistance Program
HSA/FSA options, telehealth, wellness benefits, and more

Financial Benefits

Competitive pay with same-day pay options
401(k) with generous company math
Performance bonuses for eligible positions

Ready To Grow With Us?

Take the next step in your career with NCG Hospitality! Explore our current opportunities and discover what makes our team a great place to grow.

Visit ncghospitality.com to view all open positions and learn more about our culture, benefits, and career opportunities.

NCG Hospitality is proud to be an Equal Opportunity Employer.

We participate in E-Verify to confirm employment eligibility for all newly hired team members.

(if you already have a resume on Indeed)

Or apply here.

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#whyNCG

Why work at NCG Hospitality? Here are the top 4 reasons to work at NCG Hospitality:

Mission and Core Value: At NCG Hospitality, we strive to be the best and offer you the best career.

Rewarding opportunities for your career with several locations and positions to choose from.

There is always time for fun: We celebrate our Team Members and reward their successes.

Perks: Enjoy discounted Hilton and Marriott hotel stays, a flexible work schedule, paid volunteer hours, and so much more!